General
Common Problems
Evaluations
Resets
Most traders don't pass the evaluation the first time. If you fail a rule, you can reset your evaluation for an $65 fee and try again. This resets the days traded, the balance, and the trailing by creating a new account within your evaluation.
If your evaluation subscription renews and your account is already failed, your account will be reset for free within an hour after the renewal payment completes.
BluLive accounts can be reset for $250, up to 3 times in 30 days.
Also note: this does not change or extend your subscription billing cycle.