General
Common Problems
Evaluations
Billing
Billing cycles
The billing period of 30 calendar days will auto renew each period, even if you fail. You must cancel it before it renews in the Billing section of the members area, in order to stop the auto-renewal. Refunds if not cancelled before the next billing cycle will not be issued.
Coupon Codes
If you have a coupon code you need to enter it during checkout. A discount code can’t be refunded, adjusted or switched after purchase has been submitted. If you forget to use the coupon code, absolutely no adjustments can be made after the order has been submitted.
We use Chargebee to bill you
All major credit cards (VISA, Mastercard, American Express, Discover, Apple Wallet, Google Wallet, and ACH) are accepted. Credit cards are charged immediately upon purchase. Adresses and Names must match the billing address of the credit card used. If you have any issues with your payment, please contact support.How to fix AVS errors.